No-Refund Policy

Pheiff Group, Inc. Family of Services No-Refund Policy

Last updated: August 15, 2023

This No-Refund Policy describes the enforcement of a strict no-refund policy. 

Brand Management Services

All sales are final for TCAA Brand Management Services. There is no refund for services.


TCAA Brand Management Services are made available upon successful payment by Talent. Talent acknowledges and agrees that the services provided by TCAA are front-loaded in terms of access to our proprietary intellectual property and materials, as well as access to our world-class brand management framework, recommended practices, events, and certified coaches, all of which are exclusive to our program.


In the event of Talent’s withdrawal or termination of brand management services for any reason whatsoever, Talent will remain fully responsible for all payments due and payable.




After the potential Talent completes the Brand Management Services package and/or meets the Agency’s brand assets standards, the Talent then may qualify to receive representation services. A professional review of a submitted discovery questionnaire and eligibility verification meeting with members of the TCAA leadership team must occur before approval.


Representation is an entirely separate agreement from the TCAA Brand Management Services. For that reason, one service does not challenge the other.


TCAA enforces a strict no-refund policy.


Changes to this Privacy Policy

We may update our No-Refund Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this No-Refund Policy.

You are advised to review this No-Refund Policy periodically for any changes. Changes to this No-Refund Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this No-Refund Policy, you can contact us by email at